The complete WhatsApp
Contact Center.

Softlivery Chat App — real-time inbox, AI agents, approved templates, billing control, and team management in one integrated platform.

Module 01

Inbox

Unified real-time inbox for all WhatsApp conversations. Contact aliases and profile notes give agents instant context. AI-managed threads hand off seamlessly to human agents.

Module 02

AI Agents

Configure multiple AI agents with custom instructions, personality, temperature, and token limits. Assign each agent to a channel or flow. Supports OpenAI, Claude, Gemini, Mistral, Ollama, and custom HTTP providers.

Module 03

Channels

Connect multiple WhatsApp Business numbers via Meta's official API. Each channel is independently configured and assigned to its own AI agent.

Module 04

Templates

Sync Meta-approved templates across multiple WhatsApp channels and WhatsApp Business Accounts from a single place. Manage versions, track approval status, and deploy with one click.

Module 05

Team & Roles

Build the access model your operation needs. Assign granular permissions per role — over 44 individual permission codes across every platform action.

Module 06

Billing & Usage Plans

Set hard and soft usage limits per plan to control costs. Track every billable event: messages sent, AI tokens consumed, push notifications delivered. Export CSV or invoice-grade data on demand.

Built on Meta's official
WhatsApp Business API.

Softlivery connects exclusively through Meta's approved WhatsApp Business Platform. No unofficial workarounds.

Our integration is powered by our own open-source PHP client for the WhatsApp Cloud API. View on GitHub →

API Permissions used

All permissions are requested through Meta's official App Review process.

whatsapp_business_messaging

Send and receive messages on behalf of connected WhatsApp Business accounts.

whatsapp_business_management

Configure and manage WhatsApp Business account settings and profile.

whatsapp_business_manage_events

Receive real-time webhook events: incoming messages, delivery receipts, read receipts, and account updates.

See it in action.

Request a demo and we'll walk you through a live session — AI configuration, WhatsApp flow, and billing setup.

Request a Demo